We're updating our payment policy. Some information on this page may be out of date.

Payment schedule

Payments & Deel · Students & Scholars · Updated

Sovrano AI pays on a monthly cycle.

How it works

  • Your earnings accumulate throughout the month based on completed and approved work.
  • Payouts are processed at the end of each calendar month via Deel.
  • Funds typically arrive within 2–5 business days after processing, depending on your bank and country.
  • You can track your earnings breakdown (weekly, monthly, by project) in your dashboard.

What counts as paid work

  • Completed evaluation tasks that pass quality review.
  • Required training and onboarding, at your contract rate.
  • Project meetings and webinars when explicitly included in your contract scope.

What does not count

  • Time spent on tasks that are later flagged for policy violations.
  • Work submitted in bad faith or identified as AI-generated.
  • Idle time on tracked contracts. We count time as idle when the tracker records no activity for 90 seconds.

Every removal comes with a notice listing the time blocks and the reason. You have 14 days to dispute it by replying with evidence, and we decide before the next payout.

Frequently asked questions

My payout is late. What should I do?

Payouts are processed at the end of each calendar month, with funds arriving within 2–5 business days. If it has been more than 5 business days since month-end, verify your bank details in Deel are correct, then contact payroll@sovrano.ai with your full name and account email.

I only worked part of the month. Will I still get paid?

Yes. You're paid for all approved work completed during the month, regardless of when you started or stopped. There is no minimum threshold for partial-month work.

Are payouts delayed during holidays?

Bank holidays may add 1–2 business days to processing times. Deel processes payments on business days only. If a month-end falls on a weekend or holiday, processing begins on the next business day.

Is there a minimum payout threshold?

No. All approved earnings are paid out at the end of the month, regardless of the amount.

Can I get paid more frequently than monthly?

Currently, all payouts follow the monthly cycle. More frequent payout options are not available at this time.

What happens to my pay if my contract is paused mid-month?

You will be paid for all approved work completed before the pause, in your next regular monthly payout.

I was notified that hours were removed. How do I dispute this?

Reply to the notice within 14 days with context and evidence (e.g., timestamps or screenshots of your work, with task content cropped out). We decide before the next payout and add any correction to it.

Do training and onboarding hours get paid on the same schedule?

Yes. Required training and onboarding time is paid at your contract rate, in the same monthly payout as your evaluation work.

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