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Day 1: what happens after you're accepted

Onboarding · Students & Scholars · Updated

Congratulations on being accepted to a project. Here's everything you need to do to get started.

Offer acceptance checklist

When you receive an offer, you'll need to complete these steps in order:

  • Review the offer details Check the pay rate, expected hours, project description, and start date.
  • Sign the Evaluator Agreement Your main working agreement covering your role, responsibilities, and pay.
  • Sign the CIIAA Confidential Information and Invention Assignment Agreement, protecting project data and IP.
  • Sign the NDA Non-Disclosure Agreement covering all client and project information.
  • Set up Deel If you haven't already, create your Deel account, complete identity verification, and add your bank details.
  • Acknowledge the payout policy Confirm you understand the monthly payment cycle and payout terms.

Onboarding documents

After signing your agreements, you'll receive access to your project's onboarding materials. These typically include:

  • A project overview document explaining the goals, scope, and evaluation criteria.
  • Detailed task guidelines and rubrics for your specific role.
  • Quality standards and examples of strong vs. weak submissions.
  • Communication protocols (who to contact, how to ask questions, escalation paths).

Onboarding documents are in your project dashboard.

Tool access checklist

Make sure you can access all the tools you'll need:

  • Sovrano AI platform: Your dashboard should now show the project and any available tasks.
  • Discord: You'll get an invitation to the project's Discord channel. Use it for questions to your project lead and for announcements. Never post task content, prompts, model outputs or client data there.
  • Deel — Your Deel account should be set up and verified for receiving payments.
  • Project-specific tools: Some projects use additional tools (annotation platforms, code editors, etc.). Access details will be in your onboarding docs.

Your first task

Once onboarding is complete, your calibration tasks appear in your project queue. Every project starts with calibration tasks against gold-standard answers, and you start live work only after you pass them. Ask your project lead if anything is unclear.

Project paused state

Sometimes a project may be in a "paused" state when you're accepted. This means the project is temporarily on hold. You'll still complete onboarding, but no tasks will be available until the project resumes. You'll be notified when work begins.

Frequently asked questions

My offer has an expiration date. What happens if it expires?

Offers expire if not accepted within the stated timeframe (typically 5–7 days). If your offer expires, contact support@sovrano.ai immediately. Depending on project availability, the team may be able to reissue the offer.

Can I negotiate the pay rate?

Pay rates are standardised per project and are generally not negotiable. They are set based on the domain, task complexity, and market rates. If the rate doesn't work for you, you can decline the offer without any negative impact on your profile.

How soon do I need to start working after accepting the offer?

Complete your onboarding steps as soon as possible. Most projects expect you to begin within a few days of acceptance. If you need more time, communicate with your project lead proactively.

I can't access one of the required tools. What should I do?

Check your email (including spam) for invitation links. If you still can't access a tool, post in the project Discord channel or email support@sovrano.ai with the specific tool and error message. Most access issues are resolved within 24 hours.

I accepted the offer but my Deel account isn't set up yet. Can I still start working?

Yes. You can begin working while setting up Deel. However, payments cannot be processed until your Deel account is fully verified. Set it up as soon as possible to avoid delays on your first payout.

What if I need to decline the offer after initially accepting?

Contact support@sovrano.ai and your project lead immediately. If you haven't started any work, the team can process your withdrawal. Be aware that your NDA and CIIAA obligations still apply to any information you accessed during onboarding.

The project is in a "paused" state. Will I still get paid for onboarding?

Yes. Required onboarding and training time is paid at your contract rate, whether or not the project is paused.

I didn't receive a Discord invitation. How do I join the project channel?

Check your email (including spam) for a Discord server invitation. If you can't find it, email support@sovrano.ai with your project name and preferred email address. The team will resend the invitation.

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